In this episode of 302 Thoughts, Joe and T.J. tackle a common topic in education–support.  Although common, it’s an elusive concept because it means so many different things for so many different people. It is also challenging to do in a systematic and organized way. 

We also should clarify that we are not talking about showing support when needed, but rather building a culture of support. In this type of environment, support isn’t an afterthought, but, rather, it is a core value and integrated into the culture. Listen to Joe and T.J. take a deep dive into how school and district leaders, at all levels, can rethink support in schools. 

They begin this episode with an overview of their Voices Model. 

Joe and T.J.’s model for this month is called Voices.  

Joe goes on to explain that this is an important model because it is really about listening. We cannot fall into the trap of supporting individuals based on what school leaders deem important or necessary without hearing the voices from the field. The support should be aligned to the goals and values of the school but should also be tailored toward each individual. That is how many organizations fall short; management shows support in the ways it deems best and it is not necessarily speaking “the language” of the employee. 

Listening also means that people feel comfortable talking. To do so, TJ explains the 5 critical areas of support in schools. These areas are taken right from the research we did for Building a Winning Team and Retention for a Chance:

• Welcome ideas and suggestions from everyone.

• Feeling comfortable to share difficult issues.

• Providing time and space to listen.

• Feeling like we’re on a team. 
• Ensuring people have the resources to do their jobs well.

Although each of the 5 are independent of one another, listen to TJ explain how they are interconnected and work to build the culture of support through meaningful dialogue and conversations. The last point is of critical importance because if people lack the resources needed to do their job well, it will be a constant source of pain and frustration, which will make people feel unsupported. 

Each of these are necessary to get to the core of what is on people’s minds and how they can be further supported by school leaders. Remember, the model is built around teachers, personnel, and students. Each group is unique. 

We can’t wait to hear from you. 

Joe & T.J.

This episode was brought to you by GhostBed, a family-owned business of sleep experts with 20+ years of experience. With 30K+ 5-star reviews, you can’t go wrong with GhostBed. Their mattresses are handcrafted, and they come with a 101-night-at-home-sleep trial. For a limited time, you can get 30% by using our code — SH302 — at checkout. And, even if you tell someone about GhostBed, you can earn a $100 referral reward. Go to Ghostbed.com today and use SH302 at checkout. 

In this episode of 302 Thoughts, Joe and T.J. take a deep dive into how school and district leaders, at all levels, can rethink accountability in a post-pandemic world. The tough reality is that many of the mandated efforts force school leaders to take a direction that leaves other critical work in its wake. Ask any effective principal, assistant principal, or district leader and they can tell you what needs to happen in schools. It’s time that educators empower one another to redefine accountability and pursue goals that consider the whole child. 

Joe and T.J. break down key elements of a school so school leaders can review how effective each one is and assess each one systemically for greater student achievement. This is not a task for the weak-willed. This challenge is for those who rise each day, and before they even put a sock on, are thinking about how they can make a difference in their school. We need clear goals and a follow-up process for each key function within every school. It starts with you today.

Figure 1: Key functions of a school

During this episode, Joe discussed how the education narrative around accountability should change and become less reliant on annual performance measures. Although annual state assessments can still serve a purpose, the above key functions should have a key measure of performance associated with each of them. Each one covers an aspect of schooling, and if they are all functioning at peak performance, then high levels of learning are far more attainable in the classroom. 

T.J. took the opportunity to discuss the importance of setting clear and measurable goals using pre-identified and reliable data. Stiggins and Chappuis contend that students can hit any clear, non-moving target. The same is true for adults. When school leaders, along with teacher leaders, create goals that everyone can get excited about, then everyone and every initiative should be moving toward attaining that measure. The power is in the momentum that is gained and the ability to check to see if things are working. 

Joe takes a moment to discuss how this lends the perfect opportunity for feedback. Feedback doesn’t have to be perceived as negative or bad. In fact, we continue to posit that cultures that are built on trust, thrive on feedback. In our One Thing Interview with Joy Kelly, she discusses how great leaders and teachers are able to provide feedback to one another. 

This last point goes perfectly with some exciting news that we have to share. TheSchoolHouse302 Candid and Compassionate Feedback Virtual MasterClass is up and running, ready for you to sign up today. This class is built on our first book that has resonated with so many school and district leaders. Be sure to sign up and become a master at providing feedback. 

Here is what Amy M. Grundy, Ed.D., Senior Leadership Specialist at the University of Delaware’s Academy for School Leadership (DASL) had to say:

Let us know if there’s a topic you want us to cover by leaving a comment below or by contacting us at [email protected]. And don’t miss our leadership newsletter every week by subscribing on the site. 

We can’t wait to hear from you. 

Joe & T.J.

This episode was brought to you by GhostBed, a family-owned business of sleep experts with 20+ years of experience. With 30K+ 5-star reviews, you can’t go wrong with GhostBed. Their mattresses are handcrafted, and they come with a 101-night-at-home-sleep trial. For a limited time, you can get 30% by using our code — SH302 — at checkout. And, even if you tell someone about GhostBed, you can earn a $100 referral reward. Go to Ghostbed.com today and use SH302 at checkout.