Teamwork for School Leaders

Teamwork for School Leaders

Everybody says that teamwork makes the dream work. What a cliché, right? Well, not so much. It’s true. In fact, the only way to make the dream work is through team work. It reminds us of two things that great leaders do: 1. Great leaders communicate a dream. Without a vision for the future, the best team in the world cannot reap the benefits of working together. 2. Teams are not formed, organized, or managed by accident. Great leaders work on their team.

But, we don’t want to take for granted that your vision (or dream) is clear, and we don’t want to downplay that its a skill to assemble a team. We address the need for a clear and compelling vision and how school leaders can build a better team in our book, Building a Winning Team. For now, let’s dive deeper into the work that your team needs to do to be prepared for uncertainty, share a clear vision, collaborate for success, take advantage of synergy, and build trust.

The following is a five-point model that we created for school leaders. The model includes what we consider to be the critical aspects needed for teams to succeed and achieve, whether that be on the field, in the boardroom, or in life:

#1. Prior Preparation

There is no secrets to success. It is the result of preparation, hard work, and learning from failure. ~ Colin Powell

There’s probably nothing more important than teams spending time together, preparing and creating the right game plan to win when the stakes are high. Solidly prepared teams are the ones that are ready to overcome obstacles as they present themselves, and when teams are pursuing their goals and tackling tough issues, obstacles are a given. It’s also preparation that allows teams to snap back after experiencing failed scenarios.

Practical Advice: Using a specified thinking process can help with the preparedness of your team to tackle big problems. For example, systems thinking allows for ideation and iteration so that teams realize that each time they develop a solution they understand that it’s really only an incremental improvement and not the end result. Systems thinking also promotes the development of questions over the creation of answers, which allows teams to dig deep into the problem to uncover the interdependent parts of something that might otherwise appear very complicated.

#2. Shared Vision

Vision is the art of seeing what is invisible to others. ~ Jonathan Swift

For successful teams to win, regardless as to whether it is a corporation, a school, or an athletic club, they must be led by a shared vision–a clear destination of where they are heading. The problem is that this term vision is overused, misunderstood, and often nothing more than a superficial slogan created during a workshop. And, a vision can also be blurred by objectives and activities that don’t appear to be aligned to it or when no one really bought into it in the first place. Despite the reality of ambiguous vision statements in many organizations, a clear, concise, and powerful vision always serves as the heart of a winning team. Keeping the vision simple with a clear communication of the WHY allows for an extreme focus that drives success.

Practical Advice: The result of a clear vision is actually freedom. Each individual within a team serves a specific and fundamental role whereby a clear vision allows individuals to thrive within their own “space” as long as they are heading in the right direction. The vision is not only the call-to-action, it’s also the ultimate unifier in terms of bringing people together even when their work might be done individually. Never take for granted that your vision is clear. Take the advice from one of our expert guest and assume that everyone is actually confused

#3. Collaborative Spirit

Alone we can do so little; together we can do so much. ~ Helen Keller

Great teams work together harmoniously and ultimately become incredibly productive. Collaboration alone is not enough, though. Teams must have a spirit, a mindset and belief, that when we come together, better things happen. This spirit embaces Covey’s Habit #5, seek first to understand, then to be understood. A critical aspect of high performing teams is for the members of the team to truly understand each other. It takes a deliberate focus on listening first, and providing feedback to others only once you know the true nature of their context.

Practical Advice: Collaboration is not something the leader can simply mandate and expect teams to do. Take time to actually develop team collaboration through specific exercises and activities. Lencioni’s Five Dysfunctions of a Team is a great book to use for professional development. The absence of trust section is especially powerful for teams to learn how to trust one another and give each other the benefit of the doubt, particularly during challenging times.

#4. Synergized Efforts

Synergy is better than my way or your way. It’s our way. ~ Stephen Covey

Synergy is the byproduct of a collaborative spirit. When school and district leadership teams truly produce, it’s always an outcome with a combined effect that is greater than the sum of what the separate efforts of those on the team could have created individually. The result of a synergized team is something that no one person could have imagined without the collective efforts of the contributors. “When you communicate synergistically, you are simply opening your mind and heart and expressions to new possibilities, new alternatives, new options.”

Practical Advice: In order for collaboration to be a strong part of the team dynamic and for everyone to experience synergy, individuals must find their own work meaningful and purposeful. Take time as the leader to ensure each individual is engaged by letting them know how she is contributing to the overall success of the team. This can be as simple as a “hello” and “thank you” with the specifics of your appreciation and how it’s connected to the big picture.

#5. Strong Trust

If you want to lift yourself up, lift someone else. ~ Booker T. Washington

Build trust first before expecting an outcome from the team. Leaders build trust on teams with very explicit behaviors that they can both demonstrate as the leader and teach to the members of the team. The first way to build trust is to simply and clearly signal that you have trust and that you have confidence in every member of the team. Signaling trust means giving up control to the team and sharing the information that the team needs to work effectively toward the goal. When teams have the information and control necessary to take risks, they produce outcomes that are new and different than what they would have with constraints.

Practical Advice: Be upfront. Relationships, whether personal or professional, are based on trust, and if someone believes the other person is holding out, or not telling the truth, relationships are damaged. Of course there are levels of confidentiality, but we are referring to surprises, withholding unnecessary information, or seeking opinions when you know you’re not going to use the person’s advice. Being transparent and direct is always better than holding back or acting in a passive way toward the team. When you don’t trust your team, you can begin to micromanage them, which is the worst thing that any leader can do when the goal is a strong team

That’s our model for teamwork. When your team comes together with prior preparation, a shared vision, a collaborative spirit, synergized efforts, and a strong trust, you can accomplish almost anything. If your team needs strengthening, contact us, we can help–keynotes, 1:1 coaching, professional learning, retreats, masterminds. We’re helping school and districts all across the country; we would love to join yours.

Let us know what you think with a like, follow, or comment. Find us on Twitter, YouTube, iTunes, Facebook, SoundCould, and more. And if you want more simple models for leading better and growing faster, follow this blog by entering your email at the top right of the screen.

TheSchoolHouse302 is about getting to simple by maximizing effective research-based strategies that empower individuals to lead better and grow faster.

Joe & T.J.

#review&reflect: Systems Thinking

#review&reflect: Systems Thinking

This is TheSchoolHouse302 monthly #review&reflect, wrapping up our focus on systems thinking.

Skills I need…

What skills do I need to master to become a better systems thinker?

Review: This month’s focus on systems thinking was anchored by a simple model we use titled LIST: Learning, Interdependent Parts, Sensemaking, and Temperament. LIST encapsulates the key skills necessary to make systems thinking an integral part of your leadership. Ensuring that all of the moving parts of an organization are functioning well and in harmony with one another is the key to success. The challenge is to identify the parts that aren’t functioning properly, understand their context within the system, and pursue a solution that is sustainable. By using LIST as a model, you can capitalize on proven strategies each time you employ systems thinking.

Reflect: Learning is a key aspect of systems thinking because it develops the capacity of those in the organization to understand the complexities of situations without being overwhelmed by complications. As Einstien said, “you cannot solve problems by using the same thinking we used when creating them.” By embracing the L of list, Learning, you set yourself up for success by embodying the belief that self-growth leads to organizational growth. One result of this type of learning culture is the ability to gain perspective. Systems thinkers refer to this as “zooming.” Zooming in and out of situations helps to gain perspective to learn about and to uncover solutions to a problem within the system.

As a leader, are you able to step back from problems to see the big picture in order to focus on the right solution?

How do I learn those skills…

What should I read to continually learn and grow if I want to be a systems thinker?

Review: In our #readthisseries we featured the work of authors who we have found to demonstrate the LIST spirit. The three books we featured are:

The Power of Small by Linda Kaplan Thaler and Robin Koval

The Leadership Moment by Michael Useem

The Fifth Discipline by Peter Senge

You can’t miss our #readthisseries on systems thinking. Watch it again here.

Reflect: Am I willing to learn and grow as a leader? Do I have a high functioning, transparent team, connected to all of the moving parts of the organization? As the leader, are you able to understand the context of situations? If not, are you humble enough to elicit the help of those who are? Lastly, what is your temperament like? Worry, fear, anger, frustration are all emotions that need to be kept at bay to achieve perspective and to continually develop yourself and others.

Great leaders know that organizations are complex and when one part of the machine is not working the entire system can malfunction. Using LIST allows leaders to remain keenly aware of the system as a whole and to establish that all aspects of the system are aligned and functioning smoothly.

Who should I follow…

What does an expert have to say about systems thinking?

Review: For our #onethingseries, we interviewed Ted Fujimoto, President of Landmark Consulting Group, Inc., a management and investment consultancy for scaling innovations in learning. Ted helped to design and create the replication of systems and strategies for several of the largest scalable, fastest growing, highest performing public school designs in the country that created over 350 schools, including Big Picture Learning and New Tech Network. Big Picture Learning public schools are located in some of the toughest urban areas in America, are graduating over 95% of their students with nearly 100% of them being accepted to college. Ted’s philosophy on systems can be summed up easily with, “freshwater fish can’t survive in saltwater tanks!”

Reflect: Are all systems aligned and functioning optimally? Are there environmental factors that are causing problems that they people wouldn’t otherwise have?

That’s our #review&reflect for Systems Thinking. Take a look back to take a step forward.

TheSchoolHouse302 is about getting to simple and maximizing effective research-based strategies that empower individuals to lead better and grow faster.

Please let us know how our leadership posts are working for you, what you are reading to improve yourself, and your thoughts on leadership and growth here on our blog and Twitter. You can also follow our #onethingseries podcast on iTunes and our #readthisseries on YouTube.

Joe & T.J.

#readthisseries: Systems Thinking

#readthisseries: Systems Thinking

#readthisx

You can’t miss this #readthisseries for books you need to read to lead better and grow faster. Keeping your system healthy is critical for organizational effectiveness. We developed a model for systems thinking that we hope you’ll use and share. These three books are perfect to get you leading better and growing faster in the area of systems thinking. Let us know what you think with a like, comment, or follow.

 

#onethingseries: Understanding & Applying Systems Thinking w/ Ted Fujimoto

#onethingseries: Understanding & Applying Systems Thinking w/ Ted Fujimoto

Systems cause people to do very strange things out of survival. ~ Ted Fujimoto

Have you ever wondered why the implementation of a new idea doesn’t seem to be working well? If so, don’t miss this insightful leadership interview with Ted Fujimoto, President of Landmark Consulting Group, Inc., a management and investment consultancy for scaling innovations in learning.

Ted helped to design and create the replication systems and strategy for several of the largest scalable, fastest growing, highest performing public school designs in the country that created over 350 schools, including Big Picture Learning and New Tech Network. Big Picture Learning public schools are located in some of the toughest urban areas in America, are graduating over 95% of their students with nearly 100% of them being accepted to college. The New Tech Network has created over 130 public schools and is opening 30 to 40 new schools per year.

Ted also serves on the Board of Directors of the California Credit Union, a $1.2 billion credit union. This interview is packed with great lessons in leadership and fantastic information about systems thinking and educational reform.

TheSchoolHouse302 · One Thing Series: Understanding & Applying Systems Thinking w/ @tedfujimoto
  • Freshwater fish can’t survive in saltwater tanks! Ted opens with a discussion of systems thinking in education where people enter into the school system with the best of intentions but that the system itself is failing, not the people. He says it’s like taking a healthy freshwater fish and putting it into saltwater tank. His example about an awesome teacher who underperformed in a new situation is painfully common because it’s too often the system, and no the people, that is misunderstood. He also describes a scenario where one school was built on the idea of project-based learning but came close to failure because the system couldn’t let go of pacing guides. Plus, much more…we promise.
  • As someone who is obsessed with creating healthy systems, Ted surrounds himself with those who are pushing boundaries and closely follows the work of Richard Branson. Listen to what he says about being a disruptor in a sector that is foreign to you.
  • Fujimoto tells our listeners that the environment around you impacts the way you behave more than we often realize. Listen to what he says about spending years behaving in ways that are contrary to what we know would be more effective.
  • Listen to Ted talk about the  future of artificial intelligence, automation, and the magic of humans doing things that computers can’t do in a time when computers can do so much. It’s an incredible discussion of creativity and innovation.
  • His answer to our #onethingseries personal growth question is awesome. He talks about isolation as stagnation and working to widen your perspective. Don’t miss it.
  • Ted used to think that a convincible innovative idea would be enough, but too often the established systems gets in the way. Listen to what he says about actively changing systems or replacing them entirely.

The one thing that I keep scratching my head about is the use of artificial intelligence and what it means for the future. ~ Ted Fujimoto

Let us know what you think of this #onethingseries podcast with a like, follow, or comment. Find us on Twitter, YouTube, iTunes, Facebook, & SoundCould. And if you want a new leadership interview every month to help you lead better and grow faster, follow this blog by entering your email at the top right of the screen. Finally, if you want more on the topics we cover, contact us.

Joe & T.J.

Breaking Down the Complexities of any Organization Using L.I.S.T. — A School Leader’s Guide to Systems Thinking

Breaking Down the Complexities of any Organization Using L.I.S.T. — A School Leader’s Guide to Systems Thinking

Systems Check

There she was–angry, frustrated, scared, and thankful all at the same time. The emotions ran together as she stared at her blown out tire on the side of the highway. Now that she was safe, and the car was on the side of the road, she was more angry than anything–angry at herself for not taking care of the issue when she first noticed it. For weeks now, she felt how the car was pulling to the right more-and-more, and she sensed that her wheel alignment needed correction ever since she hit that massive pothole after the snow melted away. But, it was easily ignored with a little adjustment to how she held the steering wheel, and her work got in the way of what she knew was the need for a systems check and tune up. Even though she knew that she was compensating for the alignment being off, she never realized the wear-and-tear it was causing on the tires or the potential harm she was putting herself in by ignoring the issue. Stuck on the side of a major interstate, she could kick herself for thinking she was too busy to address what she knew was an issue, and now her situation is much much worse.

Aligning Systems

Alignment is critical to overall efficiency, and it impacts the performance of the car. More importantly, it is part of a network of critical components of a car that allow it to function. Businesses, schools, or any organization are really no different. They are made up of many parts that all serve specific and necessary functions, and if one part is misaligned, the entire organization will suffer. The challenge is to identify the parts that aren’t functioning properly, understand the context of the misalignment, and pursue a solution that will be sustainable.

Kirsch, Bildner, and Walker tell HBR readers that for solutions to organizational issues to work, “systems entrepreneurs must have a deep understanding of the system or systems they are trying to change and all the factors that shape it” (2016). In other words, leaders need a deep understanding of their systems to implement new solutions to problems that may, in fact, be caused by the system itself. 

The problem is that leaders often make four critical mistakes: 1. Implementing solutions before we truly understand the problem. A lack of discipline for learning within the system is an issue; 2. Treating the multitude of symptoms rather than taking a holistic approach to the problem; 3. Mandating wholesale general solutions for unique situations before gaining an understanding of the context; and 4. Making rash decisions that ultimately won’t make sense to the people who matter most.

What is Systems Thinking?

Systems thinking is defined in a number of ways, but the essence of the notion is that systems thinkers bring together the complex parts of a whole so that sense is made regarding how each part is interrelated. The idea is mostly applied to problem-solving in terms of understanding the larger context before applying a new theory of action. Systems thinking is used in teams so that leaders build a unified perspective before moving to problem solving whereby everyone might otherwise have a unique perspective of the problem.

Not using systems thinking as a leader compounds issues because the dynamics and complexities are misunderstood or the team doesn’t have a common vocabulary or there is a lack of discipline with learning (both individually and together). As a result, the solutions proposed will likely be misaligned to the actual problems at hand. And, the larger the system, the more important it is to have a thinking strategy for problem-solving. We propose a simple model for applying systems thinking in your organization.

L.I.S.T.: A Model for Systems Thinking

Our #SH302 model for systems thinking is simple. We use LIST because at the core of systems thinking is simply listing all of the parts of the systems that are intertwined to makeup the system itself. These cogs are called the interdependent parts of the system. But, that’s not enough, organizations that excel at systems thinking need to be learning oriented, improving on themselves through new developments; they need to understand the context of the system through sensemaking; and they need to have the temperament to build the relationships necessary for sustainable change. That makes up LIST and it demonstrates that the technical aspects of interdependency and sensemaking are book-ended by the soft skills of learning and temperament.

Learning — The discipline of self-improvement and organizational development. The more a leader learns, the more they develop their capacity, the greater they equip themselves with the skills to handle complex situations. As Nelson and Stolterman (2003) describe in The Design Way, “In our struggle to understand an ever more complex reality, we believe the current traditions of inquiry and action prevalent in our society do not give us the support we need—as leaders and designers—to meet the emergent challenges that now confront us.” Leaders must continually develop and grow, to evolve and adapt in order to manage the very systems that are continually fluid and ever changing.

One key skill every leader must develop is the the ability to, “use both a telescope and a microscope” as Jon Gordon, leadership guru, told TheSchoolHouse302 in our #onethingseries leadership podcast. Systems thinkers often refer to this as zooming-in and zooming-out to gain the appropriate perspective at any given time. This type of learning enables the leader to develop this critical skill of zooming to view issues, from a balcony or from below, to understand the wholeness and complexity of the issue. It takes a disciplined approach, but it ultimately allows for sustainable changes to occur through growth and development.

Interdependent Parts — There are always moving parts that make up the whole. One requirement of systems thinking is that all of the moving parts are identified. Understanding the parts in and of themselves is not enough. It’s critical to know what they are, the purpose they serve, and how they function within the whole system. Each part plays a specific role and has a relationship with other parts. In other words, each part functions individually and as a fraction of the whole.

Recognizing this is especially important when organizations are large, moving parts are interdependent, and this connectedness means that leaders can’t make decisions in one area without initiating a domino effect in other areas. And, weak areas or areas with multiple deficits, are always putting a strain on the system as a whole–much like the tire that blows because the wheels aren’t aligned. A very small misalignment in one moving part can have a major impact on the system as it moves in unison.

Sensemaking — Know the context, understand the system, bring clarity to an issue. Every organization is multifaceted and complex. From large to small organizations, there are hundreds of moving parts that each have their own context. Karl Weick, organizational psychologist, coined the term “sensemaking” as the leadership skill in understanding the context of situations to draw out issues needing a solution. “Executives who are strong in this capability know how to quickly capture the complexities of their environment and explain them to others in simple terms” (Ancona,  Malone, Orlikowski, & Senge, 2007).

For systems thinking to be at its best, teams have to engage in sensemaking as a precursor to problem solving. Understanding the true nature or an issue is the only way for a solution to be complete.

Temperament — Stay calm, show care, & build relationships between people and departments. As a leader, your temperament is important in every scenario, but it’s even more critical in times of assessment, change, and implementation of new ideas. That’s why we’re including it as a key aspect of systems thinking. Complex issues are dynamic and traditional problem solving methods fall short. Instead, leaders must bring calm to a scenario, show care for the team of people interested in identifying the moving parts and making sense of them for a solution, and build the relationships necessary between people and departments for change to be sustainable.

Baldoni, executive coach and author, says that “temperament is a strong attribute of leadership; those with a temperament that is more focused on others will be those who can lead the most effectively.” Systems thinkers have to be focused on the calm that’s needed to bring people together to solve problems that will otherwise impact everyone at the table.

That’s our model for systems thinking. We have used LIST in large and small organizations, and we encourage you to employ this with your team to ensure that you’re applying the important principles of systems thinking in your organization. If you want help or more information on the model, contact us. 

TheSchoolHouse302 is about getting to simple and maximizing effective research-based strategies that empower individuals to lead better and grow faster.

Let us know what you think of this #SH302 post with a like, follow, or comment. Find us on Twitter, YouTube, iTunes, Facebook, & SoundCould. And if you want one simple model for leading better and growing faster per month, follow this blog by entering your email at the top right of the screen.

Joe & T.J.

Ancona, D., Malone, T., Orlikowski, W., & Senge, P. (2007). In praise of the incomplete leader. Harvard Business Review.

Baldoni, J. (2016). Temperment: What it takes to lead. SmartBrief.

Kirsch, V., Bildner, J., & Walker, J. (2016). Why social ventures need systems thinking. Harvard Business Review.

Nelson, H. G., & Stolterman, E. (2003). The design way: intentional change in an unpredictable world. Englewood Cliffs, NJ: Educational Technology Publications.

Senge, P. (2006). The fifth discipline: The art & practice of the learning organization. Random House.

The Learning Counsel http://thelearningcounsel.com/article/what-systems-thinking-education

Useem, M. (1999). The leadership moment: Nine true stories of triumph and disaster and their lessons for us all. New York: Three Rivers Press.

Waters Foundation: Tools to help you THINK http://watersfoundation.org/systems-thinking/definitions/

Wile, K. (2014, August). Peter Senge introduction to systems thinking [Video]. Retrieved from https://www.youtube.com/watch?v=eXdzKBWDraM (00:02:20).