Amy Cooper Hakim, Ph.D., is an industrial-organizational psychology practitioner and workplace expert. She is a speaker, author, and the executive consultant and founder of The Cooper Strategic Group. She helps employees and employers to get along better, and coaches leaders and employees to improve productivity, morale, satisfaction, and overall work-life balance. Her book, Working with Difficult People, provides clear strategies to effectively handle the ten types of difficult bosses, colleagues, and subordinates. The book hit #1 in sales at Amazon for Business Etiquette books and was highlighted in Parade Magazine. She is currently putting the finishing touches on her next book about work-life balance.
Dr. Amy has been featured in numerous publications, including the New York Times, Wall Street Journal, NBC News, Chicago Tribune, Vogue, Cosmopolitan, CNN, CNBC Make It, and MSN. She has also been a guest on a variety of news and radio shows. She has a blog at Psychology Today, called “Working with Difficult People.”
Key Thoughts from the Interview:
- Amy provides very practical advice for dealing with difficult situations and people. Learn how to take the emotion out of situations and work within the boundaries of what you can control.
- Amy’s tribute to her grandmother is heartwarming and inspiring. You have to hear about the amazing life she led.
- You’ll want to hear how you can easily pivot your thinking for greater appreciation.
- You have to hear her story about cutting her son’s hair and how we should never miss out on an opportunity to learn something new.
- Don’t miss what she says about seeing life as a series of experiences that guide our growth and development.
- Lastly, take a moment to reflect on how powerful the values are that direct your day-to-day. She ends with what we should all use as the beginning.
Amy’s interview sets the stage to transform how you lead and live. We hope you enjoy this interview as much as we did!